These Terms & Conditions govern the use of the Book Cab Paris website and the transportation services offered through our booking platform. By making a reservation, you agree to the following terms.
Book Cab Paris is an online booking platform that connects passengers with independent professional drivers for private transportation services in Paris and the surrounding region.
All transportation services are provided by licensed drivers operating in accordance with applicable local regulations.
Reservations can be made online through our website or with the assistance of our customer support team.
Customers are responsible for providing accurate information, including:
Incorrect information may affect the quality of the service.
Prices displayed during the booking process are the total amount payable for the requested journey unless otherwise stated.
Additional charges may apply only when the customer requests modifications to the original reservation or additional services not included in the confirmed booking.
Payment methods may include cash, credit card or other available payment options depending on the selected driver and booking conditions.
Payment is generally made directly to the driver unless otherwise specified during the booking process.
For airport pickups, customers are encouraged to provide their flight number.
When a flight number is provided, the assigned driver may monitor the flight status and adjust the pickup time accordingly in case of delays.
Airport pickups include a reasonable complimentary waiting period after the flight lands.
Additional waiting time may result in extra charges depending on the driver's availability.
Customers may cancel their reservation before the driver has started travelling to the pickup location without cancellation fees.
If the driver has already arrived at the pickup location or has incurred travel expenses, cancellation fees may apply.
Passengers must:
Customers are responsible for declaring the number and approximate size of luggage during the booking process.
If the selected vehicle cannot safely accommodate all passengers or luggage due to incorrect information, an alternative vehicle may be required and additional charges may apply.
Travel times are estimates and may vary due to traffic conditions, weather, road closures or other circumstances beyond our control.
Book Cab Paris cannot guarantee exact arrival times.
Customers should ensure they have collected all personal belongings before leaving the vehicle.
If an item is left behind, our support team will assist in contacting the driver whenever possible.
Book Cab Paris acts as a booking platform connecting passengers with professional drivers.
We are not liable for delays, accidents, road conditions, force majeure events or circumstances beyond our reasonable control.
Personal information provided during the booking process is used solely for managing reservations, customer support and service improvement.
Please refer to our Privacy Policy for more information.
Book Cab Paris reserves the right to modify these Terms & Conditions at any time.
The latest version published on this website shall apply to all future bookings.
If you have any questions regarding these Terms & Conditions, please contact our customer support team through our Contact page.